Our Privacy Principles
Six core commitments that guide how jilifub handles your personal information across every touchpoint of your gaming experience.
Minimal Collection
jilifub only collects personal data that is strictly necessary for account management, KYC verification, payment processing, and regulatory compliance. We do not harvest data beyond what is required to provide you with a safe and fair gaming environment.
Full Transparency
You always have the right to know what personal data jilifub holds about you, why we hold it, and how long we retain it. This Privacy Policy is written in plain, understandable English so every Filipino player can make an informed decision about their data.
Secure Storage
All personal data on the jilifub platform is stored on encrypted servers with access controls, firewalls, and regular security audits. Sensitive data such as payment credentials and government ID scans are handled with bank-grade security protocols.
Your Control
jilifub respects your rights under the Philippine Data Privacy Act of 2012. You may access, correct, or request deletion of your personal data at any time by contacting our support team. We will respond to all valid data requests within the timeframes required by law.
No Unauthorised Sharing
jilifub will never sell, rent, or trade your personal data to third-party advertisers or unaffiliated marketing companies. Data is shared only with trusted service partners — such as licensed payment processors and game providers — strictly on a need-to-know basis and under binding confidentiality agreements.
Regulatory Compliance
jilifub operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), PAGCOR data governance requirements, and the Anti-Money Laundering Act (RA 9160). Your data is processed on a lawful basis at every stage of your jilifub journey.
Your Data Rights
Under the Philippine Data Privacy Act of 2012, jilifub players have the following enforceable rights regarding their personal data.
Right to Access
Request a copy of the personal data jilifub holds about you, including the purposes for which it is being processed and the recipients with whom it has been shared.
Right to Rectification
Request the correction of inaccurate or incomplete personal data held in your jilifub account. Changes to core identity data may require supporting documentation.
Right to Erasure
Request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA rules.
Right to Object
Object to the processing of your personal data for direct marketing purposes or profiling activities. Your objection will be honoured promptly unless jilifub has a compelling lawful basis to continue processing.
Right to Portability
Request a structured, machine-readable copy of personal data you have provided to jilifub, so that it can be transferred to another service provider where technically feasible.
Right to File a Complaint
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jilifub has processed your personal data in violation of the Data Privacy Act of 2012.
Summary: jilifub ("we", "us", "our") is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains how jilifub collects, processes, stores, and shares personal information when you use the jilifub website at jilifub.net and all related services. By registering a jilifub account, you acknowledge that you have read and understood this Privacy Policy.
01 Introduction
jilifub is an online casino and sports betting platform focused on the Philippine market, serving players across Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles real-money transactions and is subject to PAGCOR regulation and Philippine Anti-Money Laundering requirements, jilifub is required to collect and process certain personal information about its registered players.
This Privacy Policy has been drafted in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable National Privacy Commission (NPC) issuances. jilifub is registered as a personal information controller with the NPC as required by law.
This policy applies to all personal data collected through: the jilifub website at jilifub.net; the jilifub mobile application (where applicable); jilifub's customer support channels including live chat and email; and any other interaction you have with jilifub as a registered or prospective player.
02 Personal Data We Collect
jilifub collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, transaction notifications, support |
| Financial Data | GCash number, Maya account, bank account name, transaction history | Deposit & withdrawal processing, AML compliance |
| Identity Documents | Scanned government ID (PhilSys, passport, driver's license, UMID), selfie photo | KYC verification, fraud prevention, regulatory compliance |
| Gaming Activity Data | Game history, wagers, wins, session duration, bonus usage | Service provision, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device ID, browser type, operating system, cookies | Security, fraud detection, platform performance optimisation |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, quality assurance, dispute records |
Note: jilifub does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political affiliations, or religious beliefs) unless specifically required and declared for a lawful purpose, in which case you will be notified and your consent obtained.
03 How We Collect Your Data
jilifub collects personal data through the following channels and methods:
3.1 Direct Collection
Data you provide directly to jilifub when you: register an account on jilifub.net; complete KYC verification by uploading identity documents; make a deposit or withdrawal request; contact our customer support team via live chat or email; participate in promotions, surveys, or competitions.
3.2 Automated Collection
Data collected automatically when you use the jilifub platform, including: IP address and geolocation data (city/region level); device identifiers and browser fingerprint data; session logs, page interaction data, and clickstream analytics; cookie data and similar tracking technologies as described in Section 7 of this policy.
3.3 Third-Party Sources
In limited circumstances, jilifub may receive personal data about you from authorised third-party sources, including: identity verification service providers used to authenticate government-issued Philippine IDs; payment processors such as GCash, Maya, and partner banks (BPI, BDO, Metrobank) for transaction verification; fraud prevention and AML screening databases where required by PAGCOR or AMLC regulations.
04 Legal Basis for Processing
jilifub processes your personal data on one or more of the following lawful bases, as provided under the Philippine Data Privacy Act of 2012:
- Contractual Necessity: Processing is required to fulfil our contractual obligations to you as a jilifub player — including operating your account, processing deposits and withdrawals, and providing gaming services.
- Legal Obligation: jilifub is required to process certain personal data to comply with Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173).
- Legitimate Interests: jilifub processes limited technical and behavioural data to detect fraud, ensure platform security, prevent multi-accounting, and improve the quality of our services — provided such processing does not override your fundamental rights and freedoms.
- Consent: Where no other lawful basis applies — for example, for optional marketing communications — jilifub will request your explicit, informed consent before processing your data for that purpose. You may withdraw consent at any time.
05 How We Use Your Personal Data
jilifub uses the personal data it collects for the following specific purposes:
- To create, manage, and maintain your jilifub player account.
- To verify your identity and age (21+ requirement) through KYC procedures.
- To process deposits and withdrawals via GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and QR Ph.
- To detect and prevent fraud, money laundering, collusion, and other prohibited activities on the jilifub platform.
- To comply with PAGCOR reporting obligations and respond to lawful requests from Philippine regulatory and law enforcement authorities.
- To administer bonuses, promotions, and loyalty programmes and verify eligibility for participation.
- To provide customer support through our 24/7 live chat and email channels.
- To monitor and enforce responsible gaming limits, cooling-off periods, and self-exclusion requests.
- To improve the jilifub platform through analytics, A/B testing, and performance monitoring.
- To send you transactional communications (e.g., deposit confirmations, withdrawal updates, security alerts) that are essential to your use of the platform.
- To send promotional communications about jilifub offers and new game releases — only where you have consented to receive such communications or where permitted under applicable law.
06 Sharing Your Personal Data
jilifub does not sell, rent, or trade your personal data to third parties for commercial gain. Your data may be shared with the following categories of recipients strictly on a need-to-know basis and subject to binding data protection agreements:
6.1 Service Providers
Licensed technology partners, payment processors, identity verification providers, and cloud infrastructure providers who support jilifub's operations under contractual data processing agreements that require them to handle your data in compliance with the Data Privacy Act.
6.2 Game Providers
Licensed game software providers whose titles are hosted on the jilifub platform may receive limited technical data (e.g., player session tokens) required to deliver game content. These providers do not receive your full identity or financial data.
6.3 Regulatory and Law Enforcement Authorities
jilifub is legally obligated to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities when required by law, court order, or valid regulatory directive. jilifub will not notify you of such disclosures where doing so is prohibited by law or would impede an investigation.
6.4 Corporate Transactions
In the event of a merger, acquisition, or sale of jilifub's business or assets, player personal data may be transferred to the acquiring entity as part of the transaction, subject to the same privacy protections set out in this policy. Players will be notified of any such transfer in accordance with NPC requirements.
Your Assurance: jilifub will never share your personal data with third-party advertisers, data brokers, or unaffiliated marketing companies. Any data sharing is strictly for the operational, legal, and regulatory purposes described above.
07 Cookies & Tracking Technologies
jilifub uses cookies and similar tracking technologies on the jilifub.net website to ensure platform functionality, security, and performance. The following types of cookies are used:
- Essential Cookies: Required for the jilifub platform to function correctly — including session management, login authentication, and fraud detection. These cookies cannot be disabled without impairing your ability to use the platform.
- Performance & Analytics Cookies: Used to collect aggregated, anonymised data about how players use jilifub.net, which pages are visited most frequently, and where errors occur. This data is used to improve platform performance and user experience.
- Functional Cookies: Remember your preferences such as language settings, last-viewed game categories, and responsible gaming limit selections to personalise your jilifub experience.
- Marketing Cookies: Used only where you have provided consent, to deliver jilifub promotions relevant to your gaming interests. You may opt out of marketing cookies at any time through your browser settings or the jilifub cookie preference centre.
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jilifub platform. jilifub does not use third-party advertising networks or social media tracking pixels.
08 Data Retention
jilifub retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following mandatory retention requirements:
- Account and Identity Data: Retained for the duration of your active jilifub account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping obligations and AMLA retention requirements.
- Transaction Records: All financial transaction records are retained for a minimum of five (5) years in accordance with the Anti-Money Laundering Act (RA 9160, as amended by RA 10927).
- KYC Documents: Government-issued ID scans and verification records are retained for the duration required by PAGCOR regulations and AMLA, typically a minimum of five (5) years from the date of the last transaction.
- Customer Support Records: Live chat transcripts and support email records are retained for up to two (2) years from the date of the interaction for quality assurance and dispute resolution purposes.
- Marketing Preferences: Records of your marketing consent or opt-out are retained for as long as necessary to honour your preference and comply with evidence requirements under Philippine law.
Upon expiry of the applicable retention period, jilifub will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification.
09 Data Security
jilifub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and jilifub's servers.
- AES-256 encryption for sensitive data stored at rest, including identity documents and financial records.
- Role-based access controls ensuring that only authorised jilifub personnel with a demonstrated need can access player personal data.
- Multi-factor authentication (MFA) requirements for all jilifub staff accessing systems that hold personal data.
- Regular penetration testing, vulnerability assessments, and security audits conducted by independent cybersecurity professionals.
- Incident response procedures aligned with NPC notification requirements in the event of a personal data breach.
In the event of a personal data breach that is likely to pose a real risk to your rights and freedoms, jilifub will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach and will notify affected players as required by the Data Privacy Act.
Your Role in Security: While jilifub takes every reasonable step to protect your data, you also play an important role. Use a strong, unique password for your jilifub account, enable two-factor authentication, and never share your login credentials with anyone — including individuals claiming to be jilifub support agents.
10 Children & Minors
jilifub's services are strictly for individuals who are at least 21 years of age, in accordance with Philippine law and PAGCOR regulations governing online gambling. jilifub does not knowingly collect personal data from individuals under 21 years of age.
If jilifub discovers or has reasonable grounds to believe that a registered account belongs to an individual under 21 years of age, that account will be immediately suspended. Any funds held in the account will be handled in accordance with applicable PAGCOR and Philippine legal requirements, and the relevant authorities will be notified where required by law.
If you are a parent or guardian and believe that your child under 21 has registered a jilifub account, please contact our support team immediately via live chat at jilifub.net so that the appropriate action can be taken without delay.
11 Exercising Your Data Rights
To exercise any of your rights under the Philippine Data Privacy Act of 2012 as described in the Your Data Rights section of this page, you may submit a written request to jilifub's Data Protection Officer (DPO) via:
- Live Chat: Available 24/7 on the jilifub platform at jilifub.net. Identify your request as a "Data Privacy Request" at the start of the chat.
- Email: Send your request to with the subject line "Data Privacy Request — [Your Request Type]".
To protect your privacy, jilifub will verify your identity before processing any data access, correction, or deletion request. You will be asked to confirm account ownership through your registered mobile number or email address, and in some cases to provide a copy of your government-issued ID.
jilifub will respond to all valid data privacy requests within fifteen (15) calendar days of receipt, or within such extended timeframe as permitted under the Data Privacy Act where the request is complex or involves a large volume of data. jilifub will inform you if an extension is required.
If you are dissatisfied with jilifub's response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels.
12 Cross-Border Data Transfers
In certain circumstances, the operation of the jilifub platform requires personal data to be transferred to or accessed from servers or service providers located outside of the Philippines — for example, where jilifub utilises cloud infrastructure or game providers with data centres in other countries.
When such cross-border transfers occur, jilifub ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include: data processing agreements with contractual clauses that impose Data Privacy Act-equivalent protections on the receiving party; transfers to jurisdictions that the NPC has determined to offer adequate data protection; or your explicit consent to the transfer where no other safeguard is available.
jilifub will not transfer your personal data to a jurisdiction or entity that cannot provide appropriate data protection guarantees consistent with Philippine law.
13 Updates to This Privacy Policy
jilifub reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date at the top of this page will be updated whenever the policy is revised.
Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is used or the rights available to you — jilifub will notify registered players via the email address associated with their account or through a prominent notice on the jilifub platform prior to the changes taking effect.
Your continued use of the jilifub platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you may request account closure as described in our Terms & Conditions at jilifub.net/terms-conditions.
14 Contact Us & Data Protection Officer
jilifub has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact the jilifub DPO through the following channels:
- Live Chat: Available 24/7 at jilifub.net. This is the fastest way to reach our team for data privacy enquiries.
- Email: — please use the subject line "Data Privacy Enquiry" for prompt routing to the DPO team.
jilifub is committed to resolving all privacy-related concerns in a fair, transparent, and timely manner. We treat every data privacy request with the seriousness it deserves, because protecting the personal information of every Filipino player on our platform is a responsibility we take to heart.
Regulatory Contact: For unresolved data privacy concerns, you may also contact the National Privacy Commission (NPC) of the Philippines through their official channels. jilifub cooperates fully with all NPC investigations and compliance reviews.
Play Safely with jilifub
Your privacy matters to us as much as your gaming experience. jilifub is built for Filipino players who deserve a platform that is transparent, secure, and fully compliant with Philippine law. Strictly for players aged 21 and above.
All gaming on jilifub is strictly for players aged 21 and above. Please gamble responsibly.